Making Horizon View HTML Access Webalicious

Just a few pointers to making Horizon View 5.3 a breeze using HTML Access.

HTML Access 5.3 – HTML Access supports the following features but I would recommend uninstalling the view agent and the Remote Experience Agent if you’re upgrading from 5.2 and then install both fresh. Seems removing the Remote Experience Agent can take some of the view agent files with it.

NOTE: A view connections can only handle 350 HTML Access connections per connection server. Keep this in mind if tend to make this you’re main entry point into your environment.

Sound is enabled by deafault

    Can be disabled through group policy

Copy and paste between the remote desktop and the client device

    If you want bi-directional copy and paste you need to configure Group policy object. Copy the HTML Access ADM Template file, Blast-enUS.adm, from the install_directory\VMware\VMware Blast\Tools\Group Policy and add it your View Desktop GPO or create a new one.

Toggle to high resolution mode on devices that support high density resolutions:

    If you manually set the screen resolution in the virtual desktop to a resolution that is too high, so that you see a black screen in HTML Access and the desktop disconnects, you’ll have to connect with the View Client to fix the problem.

Windows Server 2008 R2 desktops are available via HTML Access

Windows 8 (32- and 64-bit) and Windows 8.1 (32- and 64-bit) desktops are available via HTML Access as a Tech Preview. You can try out HTML Access with a Windows 8 or Windows 8.1 desktop, but no support is provided.

Make sure to add the following firewall rules to your external gear. The installation of HTML Access should automatically enable the firewall rules in windows.

All View servers – inbound traffic to TCP port 8443.
All View desktops: inbound traffic (from View servers) to TCP port 22443


  1. Joel Lindberg says:

    Nice post Dwayne, but where did you get the info that HTML access on Windows 2008R2 is Tech Preview? Have not seen any announcement about that but I might have missed it,


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