EUC TIP 87: USB Redirection Bad, Real-Time Audio-Video for View 5.2 Gooooood

real2Horizon View Feature Pack 2 offers a Real-Time Audio Feature that redirects video and audio data to the desktop with a significantly lower bandwidth than can be achieved by using USB redirection. Real-Time Audio-Video is compatible with standard conferencing applications and supports standard webcams, audio USB devices, and analog audio input. This is only available on the soft client today.

To use Real-Time Audio-Video you can’t select the devices from the Connect USB Device. If selected the device can stop working all together which is probably the best thing that can happen because at least you don’t have to put someone through a crummy call. Worst case the call or video is messed up just enough so you spend the next 30 minutes trying to figure out what the other person is saying. real1

To hide these devices from end users and prevent potential disruptions, you can configure USB redirection group policy settings to disable the display of webcams and audio input devices in
VMware Horizon View Client. The easiest way to use the View Client Configuration ADM from the Connection Server install. There is an Allow Audio Input Devices and Allow Video Devices which you could set to false. If you need more control you will be forced to get into the weeds with vendor and product ID’s which will be a giant time sink.

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